Agent Workspace - agent.bold360.com; Admin Center - admin.bold360.com; Reports - reports.boldchat.com; Dashboard - dashboard.boldchat.com; Sign in with your email address and password. Depending on whether you have access to multiple Bold360 accounts or not, the following occurs: If you have a single account, your Bold360 work environment is

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1. Bold360 Agent API and SDK Getting Started with the Bold360 API API Quick Starts Retrieve agents You can list all agents of an account and view their availability on the various channels. Mission: This support center provides deployment best practices for Bold360 Agent and Bold360 AI. It includes tips for configuring Bold360 to ensure an exceptional customer experience and optimal performance while minimizing potential issues. The support center aims to provide the best setup to ensure simplified future support and maintenance. Agents are empowered to provide more personalization, and customers are routed to the best resource, wherever it may be. Harmony to Bots and Humans As the industry's most tightly integrated agent and bot solution , Bold360 uses AI to assist agents be more effective and efficient, unburden agents from repetitive tasks, and provide seamless transitions from bots to agents.

Additional Configurations. Tutorial 4. Bold360 brings groundbreaking AI-powered intelligence to every interaction, putting Bold360 Live Chat and Chatbot Software Helps Agents Be Human. Bold360's knowledge base software creates a centralized, intelligent home for your company knowledge, so your agents and AI chatbots are always armed with Bold360's key features include live chat, messaging, mobile engagement, agent productivity management, AI self-service, reporting and analytics. The software's The Bold360 Suite integrates live-agent and AI chatbot solutions.

This is where you’ll add all users: agents, supervisors and administrators. For each user you add, you will set their name, email and give them ability to chat. Agents will operate out of the Bold360 agent workspace which can be accessed at agent.bold360.com. To see the below steps in action, view our tutorial video here. 1.

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Bold360’s customer engagement software makes the transition from chatbot to human agent a completely seamless experience. Whether talking with a chatbot or h

Bold360 Agent provides live agentbased multi-channel engagement. support for chat, email, message management, remote access, and co-browse. Its APIs and SDKs can be used to customize how your applications provide agent-based services. Important:All Bold360 Agent API methods are applicable to BoldChat unless noted LogMeIn support is here to help! Browse help articles, video tutorials, user guides, and other resources to learn more about using Bold360 agent.

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The interface is optimized for agents to more easily multi-task across all interactions with a simple, transparent view of multiple customer engagements.

Helpful shortcuts and canned messaging. The basic agent side lifecycle of Chat. Agents will operate out of the Bold360 agent workspace which can be accessed at agent.bold360.com. To see the below steps in action, view our tutorial video here.
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or Bold360 ai account to use this application. FEATURES: Mobile-Aware Chat Window Ability to interact with a Bot as well as a live agent Mobile Reporting

Bold360 provides the digital channels and tools needed to engage and support consumers as they seamlessly move across self-service and agent-assisted Bold360 Agent DIY. Start Here! Create Agents.